Our Services

EDM can provide your organization the following services;

EVALUATE

your company's current technological environment to determine opportunities to retain and enhance existing technology and provide a detailed gap analysis of areas that can cost effectively enhance your workplace into a modern more efficient operation. EDM provides various tiers of virtual and onsite training based on your company's operational needs. Our services vary from one time training to daily monitoring to determine the continuous training needs based on real time evaluation.

DEVELOP

and partner with your key stakeholders to implement improvements into targeted enhancement areas. Using industry best practice standards such as the SDLC, (Software Development Life Cycle is a process that produces software with the highest quality and lowest cost in the shortest time possible) combined with best in class Project Management strategies to advance your company efficiency and streamline operational procedures.

MANAGE

and monitor all processes to enable a Continuous Improvement model that will enrich your employees that will culminate in the enrichment of your operations. With our partners we can Manage and/or service your IT environment to reduce your vulnerability to unwanted service affecting infiltrations in office and remote employee devices.

AUTOMATION

EDM Automation provides a tested and proven unique approach that will significantly reduce end user physical data entry and the time needed to trouble shoot application errors caused by inaccurate data entry and/or faulty code. The EDM Automation solution is run in the background and produces a comprehensive report that identifies the exact failure location within the application code that enables faster failure resolution, user acceptance testing and live deployment. EDM Automation is proven to have less errors which ultimately results in expedited, near error free software patch, plugin and updates for most software applications. The EDM Automation solution creates step by step visual user guides for each end user process thereby producing task specific Standard Operation Procedures (SOPs). These visual SOP’s significantly reduces the time needed to train new users the steps required for application specific task. The SOP’s are certified in each client’s environment to produce unique customized task specific step by step (how to) reference/user guides that all but eliminates the additional time needed to carry out conventional one-on-one cross training..